WebCom Anti-Spam Policy

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The WebCom Acceptable Use Policy forbids the transmission of certain types of email.

WebCom defines spam as any type of unsolicited commercial email (UCE) or unsolicited bulk email (UBE) for any purpose. This includes, but is not limited to, the following items:

Using a non-existent return email address when sending commercial solicitations.
Mail-bombing (sending numerous messages to the same user).
Subscribing someone else to a mailing list without that person's permission.
Posting the same article to multiple off-topic newsgroups.
Sending, being involved in sending, or employing a third party to send mail which advertises or mentions a site hosted at WebCom to users that have not specifically requested this mail.
Any kind of forged header information.
Lists which include "harvested" addresses.
"Targeted" email lists.
Using a script on your site to send bulk or unsolicited e-mail.
Using an autoresponder at your site to send bulk or unsolicited e-mail.
Sending mail to users who have not specifically requested to receive such mail, including opt-out mailing lists.
Distributing or advertising software designed to aid in the delivery of UCE.

Please note that this includes all domain names, IP addresses, and e-mail addresses at a site. Any of the above items would be considered a violation of our policy.

Sending unsolicited commercial email may be acceptable under the circumstances outlined below:

You should have a prior relationship with the person receiving the email, and they should be aware that they will be receiving email from your domain.
If you have a subscription list, there should be a confirmation email sent to the address before that address is added.
There should always be a way to quickly and easily unsubscribe from the list included in each email, and all unsubscription requests should be quickly honored.
A valid "From:" and "Reply to" address must be included with each message.

If a client is found in violation of the above no-spam policy, the offending account may be terminated without notice, and no refund will be issued. In the event that WebCom at any time reasonably believes that the Customer is in breach of any of the terms and conditions or is using WebCom services in an unacceptable manner, WebCom may immediately terminate their account without liability. At the time of termination, the Customer shall be responsible for the entire amount of the most recent statement and any excess usage charges at the time of termination.

Please contact our Abuse Department to report spam by a WebCom customer, or for other questions regarding this policy. When reporting spam, please include the full headers of the email messages that you are making a complaint about. The information in the headers of email messages is important in confirming the origin of the offending email.

WebCom reserves the right to make amendments or changes to this policy.

If you have any questions about this policy, please contact abuse@webcom.com.

Spam information on the Internet

To further expand your knowledge of spamming, please visit the following web sites:

Tracking Spam -- A very informative page about how to track the origins of an unsolicited email.

	The Network Abuse Clearinghouse is intended to help the Internet community report and control network abuse and abusive users.
	CAUCE, The Coalition Against Unsolicited Commercial Email is an ad hoc, all volunteer organization, created by Netizens to advocate for a legislative solution to the problem of UCE (a/k/a "spam").
	Forum for Responsible and Ethical Email (FREE). "Did you know around 10% of your monthly bill for Internet access goes to support the spammers sending this sort of stuff?"
	This site provides legal information regarding Internet use. This is a very good resource for current state and national laws, as well as pending legislation.

Last Modified April 26, 2000